PROVIDENCE, R.I. (FOX Providence) - If you want a brutally honest opinion you usually turn to a best friend or family member. But what happens when a chef decides to give his honest opinion about your restaurant whether you want to hear it or not?
DownCity Restaurant in Providence got a visit from the FOX show "Kitchen Nightmares." The show places Chef Gordon Ramsay into various kitchens in order to make suggestions on how to make their restaurant more successful.
DownCity's President and Owner, Rico Confronti, described the experience as "hectic and stressful."
Yes, having a professional chef enter your restaurant can be pretty intimidating.
"I was just really nervous, because number one I'm meeting Chef Ramsey, he's a huge celebrity, he's coming to my restaurant and I know what I was in for. But, I really didn't know to the extreme of what I was in for with him. He just got right on me from the get-go," said Owner and General Manager Abigail Cabral.
And, in true Gordon Ramsey fashion, he came out firing.
"He did come down on me the hardest because I take responsibility for everything that goes on in this restaurant, whether it's the front of the house, or the back of the house," explained Cabral.
Chef Ramsey had many suggestions to bring DownCity's classic dishes into the new year.
"All the changes that were made were in the kitchen with the menu, with the food, the way the kitchen works," said Conforti.
Some of the biggest changes made included taking their eight menus and condensing them into one, giving their comfort foods an updated feel, and matching the energy of the restaurant to the food they serve.
Overall, DownCity felt that their experience with Chef Ramsay and the show was a positive.
"It was a good experience, we got a really, really great menu out of it. I think we all learned a lot. We made some changes staff-wise that needed to be done," said Jason Welch, dining room manager.
It's clear that this kitchen took their nightmare and turned it into a dream.
"He turned around our restaurant in four days, and I couldn't have done that without him coming here," recalled Cabral.