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Car repair problems a top issue with consumers

Updated: Wednesday, 02 May 2012, 6:02 PM EDT
Published : Wednesday, 02 May 2012, 6:02 PM EDT

By Susan Hogan

By Matt Smith

PROVIDENCE, RI (WPRI) - Car repair problems are one of the top issues that come into our Call 12 for Action center

That's why we've added them to our new Online Consumer Guide .

Problem Solver Susan Hogan has found, the best way to avoid problems with used cars, is knowing how to buy one.

First, click on "Buying a Used Car" under our Consumer Guide.

It shows you a step by step process of what to do, from determining first what you need, to knowing what it's worth.

We even show you how to check the vehicles past and after sale.

What to do if you bought a lemon and how to file a complaint. And we even make it easier for you by providing you with a link to the complaint form.

Car repair problems a top issue with consumers